Shipping Policy
Last updated: 15 April 2026
Free Shipping Across India
Enjoy free shipping on all orders. No minimum order value required.
Shipping Areas
We ship to all locations across India, including:
Metro Cities
Tier 1 Cities
Tier 2 Cities
Tier 3 Towns
Rural Areas
Remote Locations
We currently do not offer international shipping. All shipments are within India only.
Processing Time
10-15 Business Days: All orders are processed and dispatched within 10-15 business days (excluding weekends and public holidays) after payment confirmation.
During peak seasons, festivals, or sale periods, processing time may extend by a few additional days. You will receive an email notification once your order has been dispatched with tracking information.
Delivery Time
After dispatch, delivery times vary based on your location:
Metro Cities
Delhi, Mumbai, Bangalore, Chennai, Hyderabad, etc.
2-4 Business Days
Tier 1 & 2 Cities
Major cities and state capitals
3-5 Business Days
Tier 3 Cities & Towns
Smaller towns and rural areas
5-7 Business Days
Remote Locations
North East, J&K, Ladakh, etc.
7-10 Business Days
Total Delivery Time: 3-7 business days (processing + shipping) for most locations. Remote areas may take up to 10-12 business days.
Shipping Costs
All Orders
FREE
Free shipping on all orders
Shipping charges are calculated at checkout based on your order value. The shipping fee is waived automatically for eligible orders. No hidden charges or additional fees.
Order Tracking
Once your order is dispatched, you will receive:
- Email notification with tracking number and courier details
- SMS with tracking link to your registered mobile number
- Access to tracking information in your account dashboard
You can track your order by clicking the tracking link or visiting the courier partner's website and entering your tracking number.
Pro Tip: Save your tracking number for easy reference. You can also contact our customer support team with your order number for tracking assistance.
Return Process
For customers who wish to return products, please follow our video-based return process:
Step 1 - Create Unboxing Video:Record a video showing the sealed package, unboxing process, and product condition
Step 2 - Upload Video:Submit your return request with the unboxing video within 7 days of delivery
Step 3 - Review Process:Our team will review your video and accept or reject the return request based on evidence
Step 4 - Product Return:If approved, ship the product back to us for exchange or refund processing
Unboxing videos are mandatory for all return requests. Returns without proper video evidence will not be accepted. Ensure videos clearly show product condition and any issues.
Undelivered Packages
If your package remains undelivered after 3 attempts:
- The package will be returned to our warehouse
- You will be notified via email and SMS
- We will contact you to confirm if you want a reshipment or refund
Reshipment: If you request reshipment, we will dispatch your order again at no additional cost. If you prefer a refund, it will be processed within 5-7 business days after we receive the returned package.
Delivery Issues
If you experience any delivery issues:
- Delayed Delivery: Contact us if your order is delayed beyond the estimated time
- Wrong Address: Contact customer support immediately to update delivery address (before dispatch)
- Damaged Package: Do not accept visibly damaged packages; contact us immediately
- Lost Package: Report immediately if tracking shows delivered but you haven't received it
Our customer support team will work with the courier partner to resolve the issue promptly.
Contact Us
For any shipping-related queries or concerns, please contact us:
Customer Support: support@aaryaclothing.com
Phone: +91-XXXXXXXXXX
Hours: Monday - Saturday, 10 AM - 7 PM IST